1. Who we are
Utex is a product of Studio Utexo ("we," "us," "our"). This policy explains what data we collect, why, and what rights you have over it — both if you're a Utex customer, and if you're a contact we've sourced on behalf of a customer.
2. What we collect
From customers
- Account details: name, email, billing information.
- Sending configuration: connected inbox/domain, sender identity, signature.
- Usage data: search targets, campaign activity, dashboard interactions.
From sourced business contacts
- Publicly available company data (via Companies House and similar registers): company name, SIC code, incorporation date, registered address, filing status.
- Business contact details (typically a work email) identified as belonging to the company being contacted.
3. Why we process it
Customer data is processed to provide the Utex service: running searches, sending and tracking campaigns, and billing. Business contact data is processed under legitimate interests for B2B marketing purposes, consistent with UK GDPR and PECR, with every message including a working unsubscribe mechanism.
4. Data retention
Lead and contact data is retained according to the retention period set in each customer's account settings (30 days, 90 days, 1 year, or indefinite). Account and billing data is retained for as long as the account is active, plus any period required by law.
5. Your rights
If you're a business contact who has received an email via Utex, you can unsubscribe using the link in any message, or request removal directly — see our GDPR page for the full list of data subject rights and how to exercise them.
6. Third parties
We use infrastructure providers (e.g. Cloudflare) to run the service, and public registers (e.g. Companies House) as a data source. We don't sell contact data to third parties.
7. Security
Data is stored on infrastructure with encryption in transit and at rest. Access to customer data is limited to what's needed to operate and support the service.
8. Contact
Questions about this policy or a data request: contact us or email privacy@studioutex.com.